Decades of experience, combined with up to date training and technology
Our service department offers customers the support of highly trained professional staff with thorough knowledge and experience in the agricultural industry. Each of our Macmerry and Broxburn depots boast fully equipped workshops, a fleet of mobile service units, the latest electronic diagnostic tools and fully trained engineers.
With extended hours during the harvest season we are here for you when you need us the most.
Setting ourselves the highest standards in quality and service are part of the New Holland culture, part of the New Holland DNA. That’s why we created Top Service, the highest level of personal care: 24/7, 365 days per year. Working in close partnership with the Dealer Network, Top Service is designed to ensure maximum satisfaction to New Holland customers.
One number for everybody and for everything:
The New Holland Top Service team, which includes technical experts, engineers from Plants and R&D Centres, parts and logistics specialists, work 24/7 in close partnership with the dealer network, making the most of New Holland’s resources to resolve customer issues quickly.
The Top Service team can source and distribute parts rapidly 24/7 across Europe or call on the engineering and service teams to identify the best solution.
New Holland Top Service is a closely monitored process, with every issue followed until its conclusion, when the customer is back to work and 100% satisfied.
Service Plus means a greater peace of mind: